Shipping & Returns

We currently ship within the United States.

Shipping is complimentary on orders over $75. For smaller orders, shipping is calculated at checkout based on your address.

Orders are packed and dispatched within 1–3 business days. Orders placed on weekends or U.S. holidays ship the next business day. Once your order is on its way, we'll email you a tracking link.

Every order travels in three layers: a shipping box, bubble wrap and a waterproof mailer, so your tins arrive just as they left us.

Yes. Please contact us right after placing your order and we'll do our best to prioritize it.

Please contact us as soon as possible with your order number and the correct address. If your order hasn't shipped, we'll update it. If it's already on its way, we'll work with the carrier to redirect it.

Parcels sometimes turn up a little later or in an unexpected spot. Please:

• Check with neighbors and anyone else at the address
• Look around the delivery location, including mailrooms and side doors
• Look for a notice of attempted delivery
• Contact the carrier directly with your tracking number

If it still hasn't appeared after 48 hours, contact us and we'll help you with the carrier.

We're sorry. Please contact us with your order number and, for damaged items, a photo of the item and its packaging. Please keep the packaging until we've resolved it. Once we've confirmed what happened, we'll send a replacement.

We accept returns within 7 days of delivery, no reason needed. Past 7 days? Reach out anyway and we'll do our best to help.

Please contact us with your order number and the items you'd like to return. We'll reply with the return address. There are no special forms to fill in.

Please pack items securely so they arrive in good condition, and share the tracking number with us once your parcel is on its way. This helps us follow it and refund you sooner.

Orders that haven't shipped yet are refunded right away. For returns, we issue your refund as soon as tracking shows the parcel has been delivered back to us. Refunds go to your original payment method; your bank may take a few business days to show it.

Yes. Please contact us as soon as you can. If your order hasn't shipped, we'll cancel it and refund you right away. If it has already shipped, we'll ask the carrier to intercept the parcel, and your refund is issued once the interception is confirmed.

This can occasionally happen with a batch. Please contact us with your order number and we'll send you a replacement.

Not yet shipped: tell us which item you'd like instead and we'll update your order. If the price is different, we'll cancel the order and you can place a new one.

Shipped but not yet delivered: we'll ask the carrier to intercept the parcel and send you the new item.

Already delivered: send the original back and we'll ship the replacement at the same time.

If the mistake was ours, we'll send the replacement and you can keep the original.

Please contact us within 7 days of delivery with your order number, the item you'd like to exchange and the one you'd like instead. A photo of the item helps us process your request faster.